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Cancelling subscriptions

If you have opted to receive a recurring order / auto-refill, you are able to cancel it at any time.

  • Simply log in via the "Account" link at the top right of this page.
  • You will see a link on the left menu "Recurring Orders".
  • Click the "cancel" link to the right of the order you'd like to cancel.
This is instant and will only affect orders that have not been charged for yet.

Please contact support if you didn't manage to cancel an order in time and it's between payment and shipping times.

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